1. Introduction
This Privacy Policy explains how our mobile application (“App”, “we”, “us”, “our”) collects, uses, stores, and protects the personal information of users (“you”, “your”) who register and use the App to purchase fruits, place orders, and access related services. By registering or using the App, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We collect the following personal details during registration or login:
- Full name
- Mobile number
- Username and password
- Business/shop name
- Address or delivery location
- Profile details provided by the user
2.2 Authentication Information - OTP verification data - Encrypted password (we never store plain-text passwords)
2.3 Order & Transaction Information - Order history - Payment status (Paid, Pending etc.) - Invoice details - Delivery status ---
3. How We Use Your Information
We use your information to: - Create and manage your user account - Authenticate your login using password or OTP - Process and manage your fruit orders - Provide order history, invoices, and reports - Improve app performance and user experience - Provide customer support - Send important notifications (order updates, delivery alerts, etc.) - Prevent fraud, unauthorized access, or misuse We do not sell or rent your personal information to any third party. ---
4. Sharing of Information
We may share your information only with:
4.1 Service Providers - SMS/OTP providers - Payment gateways - Delivery partners (if applicable) - Cloud hosting and analytics services
4.2 Legal Requirements We may disclose information if required: - By law, regulation, or court order - To protect our legal rights - To prevent fraud or security threats We never share your data for marketing or advertising without your explicit consent. ---
5. Data Storage & Security
We take strong measures to protect your data: - Encrypted storage of sensitive information - Secure communication using HTTPS - Restricted access to authorized personnel only - Regular security audits and monitoring Although we follow industry‑standard practices, no system is 100% secure. Users are responsible for maintaining the confidentiality of their login credentials. ---
6. Data Retention
We retain your data: - As long as your account is active - As required for legal, accounting, or reporting purposes You may request account deletion, after which your personal data will be removed except where retention is legally required. ---
7. Your Rights
You have the right to: - Access your personal information - Update or correct your details - Request deletion of your account - Withdraw consent for optional data usage - Request a copy of your stored data To exercise these rights, contact us at: Email: admin@onworcs.com Support Contact: +91 75880 25344 ---
8. Children’s Privacy
Our App is intended for adults involved in fruit retail business. We do not knowingly collect data from children under 18. ---
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App, and continued use indicates acceptance of the updated policy. ---
Data Safety Policy
This Data Safety Policy describes how the App handles user data in compliance with Google Play and App Store requirements. ---
1. Data Collection Overview
| Data Type | Collected | Purpose | Shared |
|---|---|---|---|
| Name, Mobile Number | Yes | Registration, Login, Communication | No |
| Username/Password | Yes | Authentication | No |
| Username/Password | Yes | Secure Login | No |
| OTP | Yes | Authentication | SMS Provider Only |
| Order Details | Yes | Order Processing | No |
| Payment Status | Yes | Billing & Reports | Payment Gateway (if used) |
| Device Info | Yes | Analytics, App Performance | No |
| Location (if enabled) | Optional | Delivery Address | No |
2. Data Encryption
All sensitive data is: - Encrypted in transit (HTTPS) - Passwords are stored using one-way hashing and cannot be reversed. ---
3. Data Sharing & Third Parties
We share data only with: - SMS/OTP providers (mobile number only) - Payment gateways (transaction details only) - Cloud hosting providers (secure storage)
We do not share data with: - Advertisers - Data brokers - Social media platforms ---
4. Data Deletion & User Control
Users can: - Request deletion for their account - Request deletion of personal data - Update their profile information - Disable optional permissions
Upon deletion: - Personal data is permanently removed - Order history may be retained for legal compliance ---
5. Security Practices
We follow industry-standard security measures: - Firewalls and intrusion detection - Regular vulnerability scans - Access control and role-based permissions - Secure coding practices ---
6. Permissions Used in the App
Depending on features, the App may request: - SMS permission (for OTP auto-read, optional) - Location permission (for delivery address, optional) - Storage permission (for invoice download, optional) - Camera permission (if document upload is required) All permissions are used only for their intended purpose. ---
7. Data Safety Compliance
This App complies with: - Google Play Data Safety Section - GDPR (where applicable) - Indian IT Act & Data Protection Guidelines - Industry-standard privacy practices ---
10. Contact Us
For any questions or concerns regarding this Privacy Policy, contact: Onworcs Consultancy Pvt. Ltd. Email: admin@onworcs.com Support Contact: +91 75880 25344 Shree Avenue, 1st Floor, Falt No.1, Gangapur Road, Behind Mama Mungi karyalara, Saubhagya Nagar, Nashik, Maharashtra, India. PIN: 422013 ---
Data Deletion
Users can request deletion of their account and all associated data by submitting a request at:
http://ec2-3-139-208-114.us-east-2.compute.amazonaws.com/api/users/request-delete/
Once a valid request is received, we permanently delete all personal data associated with the user account,
including name, phone number, profile information, usage data, and any stored identifiers.
All data is deleted from our servers within 30 days, except where retention is required for legal or regulatory purposes.
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